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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Callahan

July 28, 2025

5  out of  5
rating by Mary Callahan
"I have been with this State Farm agency for about 5 years and have consistently had great experiences with getting my insurance needs met. Agent Michael is always ready and willing to get it done, and he always knowledgable and very pleasant. Thank you for all your help!"
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Cathy Fribourg

July 24, 2025

5  out of  5
rating by Cathy Fribourg
"Hi Michael. It was very nice speaking with you regarding auto and renters insurance. IThe quote was very reasonable but beung on a fixed income I have decided to remain with Hartford. I"m sure you can understand. I thank you for your time and expertise. Sincerely, Cathy Fribourg"
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J.J. Käthe

July 14, 2025

5  out of  5
rating by J.J. Käthe
"Personable, patient, and knowledgeable staff that always make themselves available to help with whatever you need whenever you need it. Especially a fan of Angela who's answered tons of complex questions from me. Thanks!"
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Larry Gurnett

June 11, 2025

5  out of  5
rating by Larry Gurnett
"I would like to thank Angela Chesnut and the State Farm Team for their professionalism and promptness. I switched my homeowners, umbrella and automobile policy to State Farm at a significant cost savings. It’s certainly paid to shop around! Thank you State Farm!"
We responded:
"Thank you Larry for the nice review about Angela and our team! We strive to go above and beyond for all of our clients and we are happy that you agree! Angela is great with all customers and looks forward to helping you with any of your insurance needs going forward. Thank you!"
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Karen Ulrich

May 15, 2025

5  out of  5
rating by Karen Ulrich
"We have been with Tom Clarke's office for many years. They have handled our business and numerous challenging situations for a long time. They have always handled them flawlessly with both friendliness and professionalism. Angela Chestnut is our rep and I can't imagine anyone doing a better job than she has done. She always goes above and beyond and treats every situation like it is her own business. Absolute perfect every time."
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Dr. Janet Spitz

February 7, 2025

5  out of  5
rating by Dr. Janet Spitz
"Super helpful folks, get you a really good price on good solid insurance, no question about anything, good people, good service."
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Lindsey Lee

October 29, 2024

5  out of  5
rating by Lindsey Lee
"I cannot say enough good things about this office. I don’t know much about insurance at all. I never once felt like I was wasting their time when I call. I must have asked 20 questions about a policy I have with them today. Chris took the time to kindly review absolutely everything with me that I asked. If he didn’t have an answer to my obscure question- he took note, researched the answer and called me back and was happy to do so. He was so upbeat, kind and polite about it. I’ve had accidents in the past and they were always right there for me. I’ve since moved close to an hour away from their office but I maintain business with them because they’re THAT kind, thorough and worth it! Thanks, Chris!"
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Aprezio Prezio

October 3, 2024

5  out of  5
rating by Aprezio Prezio
"Had a wonderful first experience at the Tom Clark Insurance Agency, especially with our Agent , Angela. She examined our policy with a different Carrier we were insured with, and saved us a considerable amount of Premium, WITH BETTER COVERAGE! She was very professional and knows her job, on time with our appointment, great follow up and just a "nice " person 5 Stars in my Book Highly recommend!! Anthony & Janet Prezio"
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Jared Gallup

August 16, 2024

5  out of  5
rating by Jared Gallup
"Recently had quite a hiccup where corporate State Farm failed to apply coverages that were requested and really bungled a claim that we needed to file. Angela from this office set things straight with the policy and fought with corporate (for quite some time) to get everything resolved perfectly. So while I'm not the happiest with State Farm as a company, I am very happy with the help and service from this office (Angela specifically)"
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j fox

August 14, 2024

5  out of  5
rating by j fox
"Been a Tom Clarke customer for many, many years. Highly recommended! Everyone in the office are a pleasure to work with. Special shout out to Angela today. She did an awesome job improving a policy … always kept me updated and easy to communicate via text and phone calls. Thank you so much!!"
We responded:
"Thanks for the positive feedback and great review, J! Your special shout out to Angela is much appreciated. She's such an amazing part of our team and a stellar communicator. Looking forward to continuing doing business together! "
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Scott Lauer

August 13, 2024

5  out of  5
rating by Scott Lauer
"Always great experience dealing with Caitlyn!"
We responded:
"Thanks for the great review! We have always enjoyed working with you Scott! "
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Natalia Brodovskaya

July 29, 2024

5  out of  5
rating by Natalia Brodovskaya
"Very nice people! Fast and efficient service! Thank you!"
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Jane Roodenburg

June 3, 2024

5  out of  5
rating by Jane Roodenburg
"Always pleasant and professional."
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Everett Seifridsberger

May 20, 2024

5  out of  5
rating by Everett Seifridsberger
"I have been dealing with this agency for well over 30 years. They have always been there to help me in my times of need thank you so much."
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Hydee Yonkers

May 13, 2024

5  out of  5
rating by Hydee Yonkers
"I have to say, Tom Clark’s State Farm office is all about the service. As an example, I arrived late, a few minutes after the office closed. I saw a car pulling out of the parking lot and Angela Chesnut said no problem after I told her I needed a quick service. She re-opened the office and handled my needs pleasantly and professionally. Thank you for accommodating me Angela!"
We responded:
"That's what our team and especially Angela are all about, helping customers everyday no matter what! Thanks so much for being a great customer of ours! We are so happy to hear about your positive experience."
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MJ Chambers

May 3, 2024

1  out of  5
rating by MJ Chambers
"Ridiculous!! Find another state farm agent in town. One that will actually put effort into helping you."
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david heer

April 23, 2024

5  out of  5
rating by david heer
"Tom and his staff has always been the best"
We responded:
"Thanks for the positive review David. We appreciate your business as always!"
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Carey L

April 11, 2024

5  out of  5
rating by Carey L
"Everyone in this office is awesome! Fast response times on anything I need! Fairly priced and the customer service is beyond what you normally get these days!"
We responded:
"We appreciate hearing about your positive experience with our office team. Great customer service is what we're here to provide. Thank you for your continued business!"
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George Silliman

April 1, 2024

5  out of  5
rating by George Silliman
"Been with Tom Clark for 2 decades now. Recent snow and ice storm forced us to evaluate damage to our home and review our homeowner's policy. Spoke with Brittany Bonesteel at the office and within 24 hrs had everything set in place to begin cleanup and repairs at my house. Brittany walked me through all of our options, helped clarify language in the policy and made the process so simple. Outstanding customer service!"
We responded:
"Thanks for being such a great customer George for many years! We appreciate you and your positive review. It's great to hear about your experience with Brittany! We are always here for whatever you need. "
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Margaret Kelly

March 30, 2024

5  out of  5
rating by Margaret Kelly
"For years, Tom Clarke and his nice staff at State Farm have handled my insurance needs promptly and in a friendly manner. Tom is very active in his community - donates to our parish at Holy Spirit, and most recently, a generous donation to the Albany Festival Celebration Choir."
We responded:
"We really appreciate your business and loyalty all these years Margaret! We are always here for whatever you need for insurance and for the community. Thank you for the gracious review of our office!"
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Taylor Richardson

March 22, 2024

5  out of  5
rating by Taylor Richardson
"Every person in this office treats you like you’re their only customer. The amazing customer service I’ve received from this agency is the reason I’ll never switch. They always have your best interest in mind and always do their best to accommodate any situation. Fall behind on your bill and need help catching up? They got you. Walk outside and your back windshield is smashed? They got you! Even if you switch glass companies multiple times to get same day fix and they need to call and verify coverage lol. Angela is my girl in this office she is fantastic! She has helped me tremendously with all my questions and concerns!! And if she doesn’t know the answer right then and there she won’t stop until she has an answer to give! Plus with a baby she knows how important it is to be in our cars. So when we walked out to our back windshield smashed she helped us shop around and send our policy to the glass companies in a timely manner so we weren’t charged out of pocket. Also— I love how I can text in my questions/concerns and I get answers quick! Also—texting is so much easier and convenient! You can text in your concern and don’t have to worry about taking time out of your day to be on the phone! I’ve had previous insurance companies and the customer service cannot compete with this agency! Definitely will recommend to everyone!"
We responded:
"Thank you for such a great review of our office, staff and experiences you've had with us. We really appreciate all the kind words and support. We are so happy that you've had a great experience specifically with Angela, she is awesome to work with! Always here to help with whatever you may need. Looking forward to arriving your insurance for many years!"
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Myles Weathers

March 2, 2024

5  out of  5
rating by Myles Weathers
"Great people and great service"
We responded:
"Thanks for your business Myles and the 5 star review! "
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Darren Rivenburg

February 21, 2024

5  out of  5
rating by Darren Rivenburg
"ALL the staff here at this business are Great People!! Very knowledgeable, polite and Helpful!! Highly recommend this Agency!!"
We responded:
"Thanks so much for recommending our office! We appreciate the kind words and all of your business Darren. "
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Judy Picarillo

February 16, 2024

5  out of  5
rating by Judy Picarillo
"Mallory was great to work with. She was attentive to listen to what I needed, and quickly came up with a document and amount of obtaining insurance for a rental property. In the meantime, while it went to the underwriters, she kept in touch with me to inform me of where we were in the process, and called me once everything was accepted. I would recommend anyone to use you as an insurance agent."
We responded:
"Thank you for your business and for letting us know about your positive experience with our office!"
Profile photo of Ashley Seeberger

Ashley Seeberger

February 9, 2024

5  out of  5
rating by Ashley Seeberger
"Angela C has always been so wonderful and timely when it comes to my several requests and changes when we were opening a new business policy. Very thankful to have someone so knowledgable and customer oriented in our corner! 😊"
We responded:
"We are very appreciative of all your business Ashley! We are so glad you've had such a positive experience in working with Angela, she is so awesome! "